faqs are about dealing with nano lab, rather than working with super
8. For the latter, see our technical pages)
do I make a payment for processing or stock?
usual way people pay is by bank deposit into our account. Our bank
details are: Richard Tuohy, bsb 013600, acc 514312271, ANZ. If you
are making this payment over the internet, pleaseput your invoice number as a reference (NOT 'super 8' or anything like that).
Your name won't appear automatically unless you type it in the reference
field when you make the transfer. If you don't use internet banking and have to go
into an ANZ branch, unfortunately you can't put text as a reference,
so please just use your invoice number as a reference number. For stock purchases,
after making your payment, please email us confirmation of the payment
and your address. It is also possible to pay by cheque or money
order (in either case, made out to 'richard tuohy'). International
customers (only) can pay by paypal - email for a paypal invoice.
it possible to drop film off for processing rather than posting?
however Daylesford isn't in Melbourne. We are 1 and a half hours
from the city. If you are dropping off film, you will need to call
for directions as we are hard to find (our bit of Grant St isn't
usually on maps). Posting is really the best option.
I send in old rolls of processed film just for telecine?
no. Our telecine set up is just too busy transfering films that
we have processed here at the lab to do transfer only jobs. But
we can recommend places that do a good job. Feel free to ask.
Q: Can you upload
the full Pro Res transfer file?
A: Yes! The files we upload are the same files you would get if you sent in a drive